IRD News

Further market opportunities in Inland Revenue’s Business Transformation

Posted 05 August 2014

Inland Revenue is seeking a partner to supply a business process analysis tool to support its Business Transformation programme.

Deputy Commissioner of Change, Greg James said this Request for Proposal (RFP) is the latest opportunity for New Zealand and international businesses to be part of our transformation journey into a world leading modern revenue system.

"This software tool will allow the organisation to create a catalogue of Inland Revenue's business processes and will provide an insight into every process that exists in the organisation.

"By mapping all of our current processes, we can better identify where improvements can be made, simplify processes and ultimately make it easier and faster for people and businesses to get their taxes right," said Mr James.

"For example, when it comes to tax returns the tool will show how they're processed across the organisation, what data is required and which customers and suppliers are impacted."

"The search for a partner is just one of several opportunities during our Business Transformation and is another demonstration of how Inland Revenue is working to respond faster to changing Government and customer needs."

"Business Transformation is not worth doing if it only makes Inland Revenue's life easier. It must be good for taxpayers and businesses that grapple with compliance and red tape. Everything we're doing is about simplifying so it's fairer and easier for all. If we're not focused on this, we're missing an opportunity," said Mr James.