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30 August 2018
The number of people threatening self-harm in phone calls to Inland Revenue (IR) has trended down consistently over the last three years, says IR’s deputy commissioner, corporate integrity and assurance,...
08 August 2017
A large increase in the number of New Zealanders seeking tax refunds this year meant that almost 170,000 calls had to be turned away by Inland Revenue’s contact centre during June.
Inland Revenue now accepts mobile phone calls to all of its 0800 numbers.